Policy on Closing and Deleting MyLO Sites After Service Cancellation

Policy on Closing and Deleting MyLO Sites After Service Cancellation

Purpose

This policy outlines the procedures for closing and deleting My League Online (MyLO) sites following the cancellation of service by a customer (League). The aim is to ensure the proper handling of data, maintain security, and facilitate a smooth transition for Leagues that choose to discontinue their use of the MyLO platform.

Scope

This policy applies to all Leagues using the MyLO system developed by the League of Women Voters of California. It covers the process of site closure, data retention, and deletion of content associated with the MyLO sites after service cancellation.

Policy Statement

When a League cancels its MyLO service, the following procedures will be implemented to close and delete the associated MyLO site:

1. Notification of Cancellation

  • Upon receipt of a cancellation request, the League will provide a cancellation date that is at least 60 days after receipt of this notice (according to the MyLO Service Agreement). 
  • A confirmation email will be sent to the League, outlining the next steps and the timeline for closure.

2. Data Retention Period

  • The MyLO system will retain the League's data for a period of 60 days following the cancellation date. This allows the League to contact the MyLO support team if the retrieval of any information or content is necessary before permanent deletion.
  • During this period, the League may request additional access to the MyLO site to retrieve the necessary data.

3. Closure of MyLO Site

  • After the 60-day retention period, the MyLO site will be marked for closure. The site will remain inaccessible to the public, but data will still be retained until the deletion process is complete.

4. Deletion of Data

  • 90 days after the cancellation date, all data, content, and associated files will be permanently deleted from the MyLO system.
  • This deletion includes all website content, user accounts, and any associated databases.

5. Deletion of Users and Associated Files

  • The MyLO support team will cancel all webmaster user accounts within this MyLO site, and all associated files will be deleted.

6. Security Measures

  • All deletions will be conducted following industry-standard security practices to ensure that data is irretrievable after the deletion process is complete.
  • Access to data during the retention period will be limited to the MyLO support team only.

7. Exceptions

  • In cases where legal obligations require the retention of certain data beyond the standard retention period, the League must notify the MyLO support team within 90 days of the cancellation date, and the MyLO site will remain accessible to your specified webmasters (administrator members) for a limited time to be determined by both parties.

Conclusion

The League of Women Voters of California is committed to maintaining the integrity and security of data within the MyLO system. This policy provides a clear framework for the closure and deletion of MyLO sites after service cancellation, ensuring that Leagues are informed and their data is handled responsibly.

For any questions regarding this policy or the closure process, please contact the MyLO support team at mylo [at] lwvc.org.

 

What Happens When a Page is Unpublished

When a webpage is unpublished, search engines typically remove it from their index over time. Here’s a breakdown of the process and key points that site owners should understand:

  1. Crawling and Indexed Content: Search engines, like Google, periodically crawl the web to index pages. If a page is unpublished or removed, the search engine will eventually notice that the page is no longer available during its next crawl.
  2. Handling Unpublished Pages: When search engines attempt to access an unpublished page, they may receive a 404 (Not Found) or a 410 (Gone) status code. This informs the search engine that the page is no longer available.
  3. De-indexing: After detecting that a page has been removed, search engines will gradually de-index it. The time it takes for a page to completely fall off from search results can vary and is influenced by various factors, including the site’s overall authority and the frequency of crawls by the search engine.

Duration for It to "Fall Off" from Search Engine Results Pages (SERPs)

  1. Time Frame: While it can vary, it generally takes anywhere from a few days to several weeks for a page to completely disappear from SERPs after publication. However, this may take longer for very popular pages or if other websites link to the removed content.
  2. Cache Considerations: Even after de-indexing, cached versions of the page might still appear in SERPs temporarily until the cache is updated.
  3. Monitoring Tools: Site owners can use tools like Google Search Console to monitor the status of their pages. If a page is no longer intended to be indexed, site owners can submit a request for removal through these tools to expedite the de-indexing process.

 

MyLO FAQ Category:

  • Best practices, General