Voting Problems and Issues

Voting Problems and Issues

What if I show up to vote and I'm not on the list of registered voters? 

The Federal Help America Vote Act (HAVA) of 2002 provides for provisional voting if a voter’s name does not appear on the list of registered voters due to an administrative error. If your name is not on the rolls of registered voters in your precinct, but you believe you are registered, the election judge will attempt to determine if you are registered somewhere in your county.

If your registration cannot be found, you may cast a provisional vote by filling out an affidavit and a paper ballot. This ballot is kept separate from the regular ballots, and the case will be reviewed by the provisional voting ballot board. The ballot will be counted only if the voter is determined to be a registered voter in that precinct. Provisional voters will receive a notice in the mail by the tenth day after the local canvass advising them if their provisional ballots were counted and, if they were not counted, the reason why.

If you vote provisionally, you will need to visit the Hays County Elections Administrator's office within six (6) calendar days of the date of the election to present one of the seven (7) acceptable forms of photo ID in order for your provisional ballot to be counted. (The exception is a provisional vote cast instead of a mail-in ballot. The State of Texas provides certain other options for those who qualify if you are not able to present one of the seven acceptable forms of ID, including the execution of a Reasonable Impediment Declaration and presenting one of the acceptable forms of supporting ID.

When you vote early, you then have more time to resolve any issues you encounter when voting.

Call us if you have any voting questions or concerns.

Election Protection Graphic "866 OURVOTE"

The Hays County League of Women Voters is collaborating with the Texas Civil Rights Project and other groups on election protection. To meet the needs of Texas voters who speak a variety of different languages, Election Protection Hotlines are available in a number of languages.

  • 866-OUR-VOTE (866-687-8683) English
  • 888-Ve-Y-Vota (839-8682) Spanish
  • 888-API-VOTE (888-274-8683) English, Mandarin, Cantonese, Korean, Vietnamese, Bengali, Urdu, Hindi, and Tagalog
  • 844-YALLA-US (844-925-5287) Arabic
  • 301-818-VOTE (301-818-8683) American Sign Language (video call)
  • 888-796-VOTE Disability Rights Texas 

The League of Women Voters of Texas and the League of Women Voters of Hays County fight for your right to vote!



What to do if your voter registration status is challenged

Consult the information here from the Texas Civil Rights Project on your rights. Or call the phone numbers below for legal assistance. Information is available in several languages.

The Texas Civil Rights Project is one of several nonprofits that the League of Women Voters of Texas works closely with to protect voters' rights. In coordination with the League of Women Voters of Hays County, they played a key role in convincing the Hays County Commissioner's Court to open additional polling locations and extend the number of days and hours of voting at Texas State University during the 2018 midterm elections.