Policies & Procedures

While the terms are frequently mentioned together, policies and procedures serve different roles. Policies are high-level guidelines that define the culture of an organization by shaping decisions and providing a framework for daily activities. Procedures, on the other hand, enumerate lower-level processes and provide steps your employees need to take to adhere to your policies or complete a process. Together, they can guide an organization to success through legal and regulatory compliance.

Policies clarify the expected behavior and output of people who work in an organization — or volunteers and others, such as board members — in the context of a specific organization, which allows leaders to manage more effectively. Policies and procedures guide daily workplace activities by promoting compliance with laws and regulations, providing strategic perspective for decision making, and simplifying processes.

League of Women Voters of Delaware, Inc Policies and Procedures As Amended June, 2020